General Line – 01475 884300
Prescription Line – 01475 884310

Repeat prescriptions

You can request your prescription here on the website if you have registered for Patient Access.  Please ask the receptionist the next time you are in the surgery.

Mount Pleasant Practice Prescription Line 01475 884310

You can dial 01475 884310 directly to order your prescriptions. Please leave your name, Date of Birth, the items you require and a contact telephone number. REMEMBER to nominate a pharmacy to collect your prescription and allow 48 working hours for collection.

Please leave your request for a repeat prescription at reception or post it to the surgery. You can also do this by phone using our automated system. Tick the items you need on the right-hand section of your previous prescription form. Your prescription will be ready for collection 48 hours later. Please nominate a pharmacy of your choice for us to leave in their bags for collection.  If you prefer, we can post it back to you (you will need to provide a stamped, addressed envelope).

We are keen to ensure that patients with ongoing medical problems are monitored regularly. If the date for your next review with a doctor or nurse has passed you will be asked to make an appointment.

If you request a medication that is not on your repeat prescriptions please ensure you phone the practice to see if the prescription has been issued before coming to the practice to collect it. Sometimes the doctor may not be able to issue the prescription before assessing the patient.