We run all our surgeries by an appointment only system. Appointments are 10 minutes long.
You can help us to help you by trying to book an appointment with the most suitable person.
Book an appointment with;
The Health Care Assistants for the following;
- Height & Weight Checks
- Blood Pressure Checks
- Blood Tests
- New Patient Medicals
- Near Patient Testing
The Practice Nurses for the following;
- Asthma, COPD
- Contraception advice
- Travel advice & vaccination
- Ear syringing
- Heart Failure
- And many more
If you are uncertain who to see ask our reception staff for advice.
Making an appointment for the GP:
Routine Appointments At The Surgery – Each GP appointment is 10 minutes long. If you have more than one problem or a complex problem book a DOUBLE appointment.
Telephone Appointments – We also offer telephone appointments booked in advance like the routine surgery appointments. We need current contact details and the patient must be available to receive the call when the GP telephones. Missed telephone appointments need to be rescheduled.
Gynaecology related appointments need to be a DOUBLE appointment this allows the GP to have time to examine you and discuss the problem with you.
If you need a particular GP you may have to wait longer, particularly for those GP’s who work part time.
A recent patient survey told us that patients were frustrated with waiting times to see the GP at the Surgery. Help us to reduce this by;
- Making one appointment for one problem – if you have more than one thing you wish to discuss with the doctor ask the reception staff to make a double appointment. This allows the doctor more time to deal with your problems
- Don’t ask for REPEAT prescriptions – If you require a repeat prescription then ask the reception staff to process this for you. This gives the doctor more time to concentrate on you
- Old or routine test results – If you are at the doctor for a separate problem and ask for test results this can take up extra time. Test results are available from reception staff in the Surgery and over the telephone between 11.00am – 6.00pm
At the Practice we continue to make changes to improve our service and are currntly working on reducing waiting times within the Surgery.
Don’t forget that you can also get health advice from your local pharmacist ‘Minor Ailments’ service and from NHS 24
In the event of an emergency the patient will be assessed by the duty doctor
House calls are only appropriate for the housebound and seriously ill patients who cannot come to the surgery. We request that you telephone before 10am if possible. This enables the GP to organize the calls in order of urgency.