General Line – 01475 884300
Prescription Line – 01475 884310

Who should I see?

We have advised our Reception staff to ask why you are calling for an appointment with the GP. This is so that you are seen by the most appropriate person, at the right time.

Please click on the Choose the Right Service link below.

choose the right service 2

Self care

If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.

Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.

Your pharmacist can help too

Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.

Don’t wait for a GP appointment for coughs, colds, aches and pains. Just call your local pharmacy a call or drop in – there’s no need to make an appointment.

Your pharmacists can also help you decide if you need to see a doctor or nurse.

Click here for more information about how pharmacies can help you.

Advanced Practice Physiotherapist

We now have a Physiotherapist attached to the practice.  They can help diagnose and develop a plan for you.  Provide exercise advise, Manage pain, link with GP for medication or sickline if needed, Referral for further investigations if needed.  Ongoing treatment for you may be referred to the main physiotherapy service or Orthopaedics at the hospital.

NHS 24

111 is the free NHS non-emergency number.

You should use the NHS 24 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Telephone for FREE, dial 111 if:

  • you need medical help fast but it’s not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don’t know who to call or you don’t have a GP to call
  • you need health information or reassurance about what to do next

Click here for more information about how NHS 111 can help you.


A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”

If not, please consider using other local health services before you visit A&E.